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Entry-Level Customer Service Assistant

Description

About Park Core Group

Park Core Group provides parking management, valet services, and on-site vehicle coordination for commercial and event locations. Our teams ensure smooth operations and excellent customer experiences.


Position Summary

We are searching for an Entry-Level Customer Service Assistant to assist customers with parking-related inquiries and support on-site operations in Cincinnati. This role is ideal for individuals who enjoy helping people and working in a team environment.


Key Responsibilities

  • Assist customers with parking questions and general support.
  • Provide directions and information about parking services.
  • Handle basic customer concerns in a professional manner.
  • Support on-site staff with communication and coordination.
  • Document customer interactions and issues when needed.

Minimum requirements

Qualifications

  • High school diploma or GED required.
  • Strong communication and interpersonal skills.
  • Ability to remain professional in busy environments.
  • Basic computer skills preferred but not required.
  • Reliable and team-oriented attitude.

Benefits

  • Competitive hourly pay.
  • Flexible scheduling options.
  • Paid training.
  • Opportunities for advancement within operations.
  • Employee recognition programs.
  • Health insurance, 401(k), and paid time off may be available based on employment status and company policy.