Cincinnati
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Entry-Level Customer Service Assistant
Description
About Park Core Group
Park Core Group provides parking management, valet services, and on-site vehicle coordination for commercial and event locations. Our teams ensure smooth operations and excellent customer experiences.
Position Summary
We are searching for an Entry-Level Customer Service Assistant to assist customers with parking-related inquiries and support on-site operations in Cincinnati. This role is ideal for individuals who enjoy helping people and working in a team environment.
Key Responsibilities
- Assist customers with parking questions and general support.
- Provide directions and information about parking services.
- Handle basic customer concerns in a professional manner.
- Support on-site staff with communication and coordination.
- Document customer interactions and issues when needed.
Minimum requirements
Qualifications
- High school diploma or GED required.
- Strong communication and interpersonal skills.
- Ability to remain professional in busy environments.
- Basic computer skills preferred but not required.
- Reliable and team-oriented attitude.
Benefits
- Competitive hourly pay.
- Flexible scheduling options.
- Paid training.
- Opportunities for advancement within operations.
- Employee recognition programs.
- Health insurance, 401(k), and paid time off may be available based on employment status and company policy.